Support

Get help with ZKPRET implementation, troubleshooting, and technical questions.

Support Channels

Technical Support

For technical issues, implementation questions, and developer support:

📧 info@chainaim.com

Documentation

• Browse our comprehensive documentation
• Check API references and guides
• Review code examples and tutorials

Response Times

• General inquiries: Within 24 hours
• Technical support: Within 48 hours
• Enterprise customers: Priority support available

Common Topics

• Installation and setup
• API integration
• Zero-knowledge proof implementation
• Standards compliance (ACTUS, DCSA, LEI)
• Business process validation

Enterprise Support

For enterprise customers, we offer:

• Dedicated technical account management
• Priority support response
• Custom training sessions
• Implementation consulting

Contact us at info@chainaim.com for enterprise support options.